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Maintaining a Psychopath-Free Workplace

Maintaining a Psychopath-Free Workplace

When you think about psychopaths, individuals like Jeffrey Dahmer, Ted Bundy and Dexter likely spring to mind. However, most employees who fit the psychopath profile are not serial killers, mass murderers or notorious criminals—though they share a number of similar characteristics, all of which can make them nightmares to work with.

 

What is a Psychopath?

Simply put, a psychopath is someone who is unable to feel guilt, remorse or empathy. Experts estimate one in 100 men and one in 300 women have this personality disorder, though spotting them can be a challenge. Most tend to blend into society without attracting undo attention. Many mask their antisocial nature with superficial charm and gregariousness, while others are almost inhumanely calm. Still, psychopaths can’t hide all their unsavory traits. Warning signs such as unreliability, dishonesty, insincerity, arrogance and egocentricity eventually give them away.

 

Digging Deeper

The best way to maintain a psychopath-free workplace is to avoid hiring them in the first place. Pre-employment screening—including a criminal background check and credit check—is essential, as always. However, not all psychopaths have criminal records or a history of credit mismanagement. Digging deeper into each candidate’s past is necessary for due diligence.

Consider the following tips:

  • Start with the interview. Behavioral interview questions may cause even the most charismatic psychopath to stumble. Try, “Tell me about a mistake you made at your last job” and “How did that mistake impact your coworkers?” A reluctance to admit errors and an inability to address the feelings of others could indicate you’re dealing with a psychopath. Other warning signs include describing ordinary duties as amazing achievements and inconsistencies between information given verbally and that contained in the resume.
  • Never skip the reference check. If the candidate worked for another company for any length of time, it’s likely someone there noticed his or her psychopathic tendencies. Speak with every former supervisor and—for good measure—call the main company number instead of the one listed on the resume. This will eliminate any chance of subterfuge. While most employers are limited in what they can say—confirming dates of employment and salary, for example—a simple question like “Would you hire this employee again?” can reveal volumes.
  • Check out military history as well. If your candidate was in the military, ask to see his or her DD-214—also known as a certificate of release or discharge from active duty. A separation code of E4 is normal for non-officers. If you find an E1, consider it a red flag. Experts advise that this indication of bad behavior while in service is a good predictor of future behavior in the workplace. Similarly, an RE-4 re-entry code indicates the veteran is ineligible for enlistment in any military body—another possible warning sign.

The Danger of First-Impression Bias

As humans, we form first impressions of others quickly. For example, within the first minute or two of a job interview, most hiring managers have already decided whether they like a candidate or not—and psychopaths can be very likeable. First-impression bias comes about when we’re resistant to changing our opinion of a person once we’ve received additional information. Give in to this bias and you may hire that charismatic jobseeker regardless of the negative details revealed during the screening process. Share the facts presented with another manager who has not met the candidate. If they’re enough to cause alarm, move on to your next candidate.

Small Businesses: Don’t Put Your Data at Risk

 

Small Businesses: Don't Put Your Data at Risk

Cyber criminals love a good holiday spree! In the midst of 2013’s holiday shopping season, they stole the personal data of more than 70 million Target customers. Around the same time, a data breach at Neiman Marcus compromised the credit and debit card information of more than 1 million customers.

These particular crimes involved large retailers and a website that reportedly earns more than $14 million in profits each year, but if you think your company is too small to be an attractive target, you’re wrong. A 2012 investigative study into data breaches found that 71 percent occur in businesses with 100 or fewer employees. And according to cyber security company McAfee, almost 90 percent of small and medium-sized U.S. businesses don’t use any form of data protection.

Fortunately, there are many steps you can take to prevent the theft of your small business data—and much of it won’t cost you a dime. Consider the following suggestions:

  • Protect every computer with appropriate software – Install an antivirus and antispyware program on every computer connected to the Internet or your internal network. This includes any laptops you allow to connect wirelessly.
  • Install software updates promptly – When software vendors discover vulnerabilities in their products, they release updates with fixes that prevent cyber criminals from exploiting them. Configure each computer to download and install such updates automatically.
  • Secure your Wi-Fi network – Require a password for Wi-Fi access. For even more protection, hide your Wi-Fi network by configuring the wireless access point or router to prevent broadcasting of the network name.
  • Secure computers and network components – Require passwords for login on all office computers, and change those passwords regularly. Keep your network server in a locked location, and lock up any laptop computers when not in use.
  • Establish cyber security rules – Teach your employees what they need to do to protect your small business data. Create and document clear guidelines for computer, network, database, email and Internet usage as well as penalties for violating those guidelines.

According to the Center for Strategic and International Studies, cybercrime costs our nation $100 billion each year. Implement the suggestions above and minimize your chances of contributing to that statistic. For additional financial protection, talk to your insurance professional about a comprehensive coverage package that includes cybercrime.